TERMS AND CONDITIONS
The client is responsible for all guests on board the bus and off. Our company is not liable for anything that people do or bring with them included but not limited to before being picked up, while riding our vehicles, or after being dropped off. The client is responsible for any and all damages to our vehicles caused by anyone during the reservation.
If you make a reservation for a specific date and time, we will turn down other customers
and therefor expect you to commit to the reservation.
Immediately after a reservation is submitted online or verbally by phone, the reservation is deemed contractual. If cancelling before the bus leaves for pick up, the client will be responsible to a pay 50% of the entire total as a cancellation fee. If cancelled after the bus leaves for pick up, a 100% cancellation will be required. If we are unable to collect the cancellation fee amount and have to pursue collections, the cancellation fee will be 100% of the entire total in addition to costs of legal counsel, court fees, and any in house employee expenses.
Charges and fees
The credit card on file will only be charged if needed to complete full payment for the reservation or payment for repairing damages. Damage fees will include cost of item that needs to be replaced, delivery charges, and labor need to make the repairs.
Please use the bathroom. If bodily fluids are found through the bus, a minimum of a $100 clean-up fee will be charged. Garbage belongs in the trash. If excessive garbage is found throughout the bus, a minimum of a $100 clean-up fee will be charged.
Rates and Reservations
Our standard rates are posted on our Rates page but may change at any time. Please see the Rates page for more information.
*Rates may increase during popular holidays or fees may be charged for long trips.
*Larger deposits may be required for certain reservations.
Deposits are required to secure a reservation. They are non-refundable. If a reservation is cancelled by clients request, the deposit is forfeited. Deposit amounts vary depending on special events, holiday, or longer trips. Please contact us for more details.
Full Legal Information
You pay for our service so you should expect the best and have no worries. We ensure that you will receive exceptional service with the correct licensing, permits, and experience drivers.
We carry insurance which is above and beyond the state minimum requirements.
Our vehicles are licensed and all annual inspections are current. Our vehicles are inspected before each service to ensure safe
and reliable transportation for every client.
Our Chauffeurs are professional and courteous. Our chauffeurs are put
through a training program.
Dundeal Party Bus and Dundeal Entertainment respects the privacy of every individual, and understands that the privacy of the information provided to us is very important to you. We use the data gathered only to provide you with more information about our quality products and services. Any personal information will be treated in accordance with this Policy. Your information is obtained for our internal purposes only and will not be sold or shared with any unaffiliated third party other than as set forth in this Policy. We may use the information you provide to us to contact you in the future, either by phone, email, or mail, to inquire about your experience and share our current specials and promotions.
Sharing of Information
Dundeal Party Bus and Dundeal Entertainment may disclose or exchange with others information you have provided to us if we believe that the law requires us to do so or if it is necessary to protect the rights or property of Dundeal Party Bus and Dundeal Entertainment, our affiliates or our users.
Rules and Regulations:
-Keep your body inside the vehicle
-No taunting other motorists.
-Do not excessively distract the Driver.
-No littering outside the vehicle.
-No vandalism of the interior or exterior of the vehicle.
-Treat the Driver with respect.
Dundeal Party Bus and Dundeal Entertainment recommends that all and any personal valuables be removed from the vehicle when unattended. We will not be held responsible for any lost, stolen, or damaged articles.
Termination of Service: Dundeal Party Bus and Dundeal Entertainment reserves the right to terminate this or any other contract for noncompliance of the above requests, especially if renters do not follow chauffeurs requests in order to obey the rules in this contract. The chauffeur has the right to search every bag/belonging for the illegal substances. The chauffeur has every right to terminate the contract if the rules are not being followed. If any cancellation occurs from renter’s side, any deposits (cash, checks or credit card authorization) will be non-refundable for any reason, and client is responsible for full payment. Deposits, if requested, and any unpaid balance may be charged on the credit card you provide with this contract. The open balance is due immediately at the beginning of the agreed job. The renter authorizes the final payment, states that she/he is the authorized purchaser for this rental contract, is the authorized cardholder for the given credit card, is responsible and liable for payment of the total amount, per cash, credit card or money order.
Deposits: Deposits are required to secure a reservation. If a reservation is cancelled by clients request, the deposit is forfeited.
Renters Contract Information: As with all contracts, the rental contract between the mentioned person as renter or client and Dundeal Party Bus and Dundeal Entertainment is made with the information and the terms given to us. Contracted price is set for contracted pickups, addresses, time and number of passengers. As indicated in the contract, any extra unaccounted passengers traveling in the vehicle are subject to extra charge. Sometimes the vehicle can not and will not accommodate extra last minute passengers. All of the given information from the renter is binding and cannot be changed without Dundeal Party Bus and Dundeal Entertainment’s acceptance. If the contract is canceled after it is submitted and or signed, Dundeal Party Bus and Dundeal Entertainment keeps any deposit and demand payment of the remaining balance to meet a fee of 50% of the entire bill.
If the client cancels the contract 10 to 1 day(s) prior to the date of the reservation, the client is responsible for paying a cancellation fee of 80% of the entire bill. If the client cancels when the driver shows up at the pick up location, the client will be responsible for paying 100% of the entire bill. Any cancellations will result in a forfeit of the deposit. The credit card holder gives authorization to use the credit card information over the fax/internet for the Deposit, if requested by Dundeal Party Bus and Dundeal Entertainment. It is agreed that it is not necessary to obtain a signed credit card slip, as the reservation is made over the fax/internet. If the purchaser doesn’t pay the full amount of the balance at pick-up, Dundeal Party Bus and Dundeal Entertainment will not start the job. Therefore the risk of not getting paid will give us the right to cancel the contract. Dundeal Party Bus and Dundeal Entertainment rates are billed, including, applicable fees / taxes. If you would like to provide gratuity it is at your sole discretion.
Last Minute Service Extension: Dundeal Party Bus and Dundeal Entertainment cannot guarantee the availability of overtime. It is of particular importance that the purchaser makes allowances for anticipated delays and adheres to the agreed time schedule. In the event that the purchaser wants to change the time of the itinerary, they may do so, only if Dundeal Party Bus and Dundeal Entertainment can accommodate the request. The purchaser further agrees to pay additional charges incurred such as overtime, lost service or clients, tolls, parking etc. Overtime is billed at 30 minute intervals. The purchaser authorizes Dundeal Party Bus and Dundeal Entertainment to charge any additional charges after they have rendered services to the purchaser’s credit card as supplemental charge. If cash payment is selected, the payment is due at the beginning of the rental time. If the client delays their rental causing the vehicle to be late to its next appointment, the client agrees to be held responsible for paying for the next appointment’s lost time and possible cancellation.
Service Contract and Service Satisfaction Issues:
If a contract has been submitted and the client cancels, there will be a cancellation fee is 50% of the full amount due. If the client cancels within 10 days of the event or on the date of the event, the client is responsible for paying an 80% cancellation fee of the entire bill. If the client cancels when the driver shows up at the pick up location, the client will be responsible for paying 100% of the entire bill. If Dundeal Party Bus and Dundeal Entertainment will be unpaid or not paid in full (3) three days after the due date, hereon Dundeal Party Bus and Dundeal Entertainment will have the right to add and collect late charges with interest. All such sums are due and owing with any other expenses, (extra employee costs, filing fees, court cost, and attorney fees, etc.). Necessarily injuries by reason of such
non-payments, I the credit card holder / purchaser agree to pay Dundeal Party Bus and Dundeal Entertainment upon signing/submitting of this contract. I am satisfied with the terms and conditions above and fully understand and agree. If, for any reasons, I am not fully satisfied with the services
I receive, I have 24 hours after the completion of the job to file a complaint in writing. If Dundeal Party Bus and Dundeal Entertainment does not receive my written complaint in the above stated time frame , I agree that there is no valid complaint and I am fully satisfied with the services I received and I will not file any complaint against Dundeal Party Bus and Dundeal Entertainment with any official bureaus or any organizations. Filing a written complaint insures both parties, that it is fully understood what the problem was. The purchaser will be contacted within a week of the complaint to settle the matter. I understand that this is a separate case from the main contract and therefore have no dispute in general against Dundeal Party Bus and Dundeal Entertainment and the payment I authorized.
Vehicle Related Issues: Since Dundeal Party Bus and Dundeal Entertainment offers high-tech-equipped vehicles, sometimes heat and excessive use of all power-operated equipment might be subject to temporary failure. This will of course not interfere with the safety of the vehicle itself and therefore will have no effect on continuing or paying of the contracted trip. Dundeal Party Bus and Dundeal Entertainment guarantees, that all our vehicles are constantly checked to keep the highest possible standards and eliminate such failures as much as possible. Dundeal Party Bus and Dundeal Entertainment agrees to send the requested vehicle as offered in the contract. We have the right to upgrade the vehicles or switch the vehicles in case of emergency breakdown or if vehicles were in accidents. As stated, this will only happen in emergencies. No additional charges will occur on customer side if upgrade is made without customer request. If switching occurs in the same category, or upgrades are made, it will not affect the contract and / or payment of contract. Customer’s therefore accepts that replacement vehicles may be substituted if contracted vehicles becomes unavailable for any reason. If any of our above guarantees or contracted terms cannot be met due to conditions outside of our control, including weather, accidents, storms and any other acts of god, including, but not limited to traffic congestion, road closures, accidents, flight delays, weather delays, road closures etc., we will use our best efforts to notify the customer of these conditions and resulting delays or changes. Rent My Dundeal Party Bus and Dundeal Entertainment reserves the right to terminate any reservation without refund, if the operator or the Dispatcher on duty feels that the Renter and /or Party of the Renter is putting the operator or the mode of transportation or the Renter/and/or Party of the Renter in danger of injury. Or, if the Renter and/or Party of the Renter are in the possession of any illegal material and/or substance, this service will be canceled without refund. This is without exception. In case of non-payment or any disputes of charges resolved from things like damages or overtime, etc, I Agree and fully authorize the charges to be put on my credit card provided above. I understand these terms and conditions and fully agree to them by signing the contract.
Claims: By signing up for and participating in the ride the individual agrees that he/she, if intoxicated, will not operate a motorized vehicle after leaving the party bus. By signing up for and participating in the ride, the individual agrees that Dundeal Party Bus and Dundeal Entertainment employees are not responsible for any claims for injuries, loss, damage, death, liability, criminal or civil litigation for the participating individual arising out of or relating to a ride.
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